Protecting your private information is our priority. This Statement of Privacy applies to www.ultradynamicgraphics.com and Ultra Dynamic Graphics and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Ultra Dynamic Graphics include www.ultradynamicgraphics.com and UDG. The UDG website is an ecommerce site. By using the UDG website, you consent to the data practices described in this statement. 

Collection of your Personal Information

In order to better provide you with products and services offered on our Site, UDG may collect personally identifiable information, such as your: 

  • First and Last Name
  • Mailing Address
  • E-mail Address
  • Phone Number
  • Employer

If you purchase UDG’s products and services, we collect billing and credit card information. This information is used to complete the purchase transaction. 

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account on our Site; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services on our Site. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future. 

Use of your Personal Information  

UDG collects and uses your personal information to operate its website(s) and deliver the services you have requested. 

UDG may also use your personally identifiable information to inform you of other products or services available from UDG and its affiliates. 

Sharing Information with Third Parties 

UDG does not sell, rent or lease its customer lists to third parties. 

UDG may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. UDG may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to UDG, and they are required to maintain the confidentiality of your information. 

UDG may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on UDG or the site; (b) protect and defend the rights or property of UDG; and/or (c) act under exigent circumstances to protect the personal safety of users of UDG, or the public. 

Tracking User Behavior 

UDG may keep track of the websites and pages our users visit within UDG, in order to determine what UDG services are the most popular. This data is used to deliver customized content and advertising within UDG to customers whose behavior indicates that they are interested in a particular subject area. 

Automatically Collected Information 

Information about your computer hardware and software may be automatically collected by UDG. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the UDG website. 

Use of Cookies 

The UDG website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you. 

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize UDG pages, or register with UDG site or services, a cookie helps UDG to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same UDG website, the information you previously provided can be retrieved, so you can easily use the UDG features that you customized. 

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the UDG services or websites you visit. 

Links 

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information. 

Security of your Personal Information 

UDG secures your personal information from unauthorized access, use, or disclosure. UDG uses the following methods for this purpose: 

  • SSL Protocol
  • CloudFlair Firewall

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol. 

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed. 

Children Under Thirteen 

UDG does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website. 

E-mail Communications 

From time to time, UDG may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from UDG or click on a link therein. 

If you would like to stop receiving marketing or promotional communications via email from UDG, you may opt out of such communications by clicking the UNSUBSCRIBE button at the bottom of every email. 

External Data Storage Sites 

We may store your data on servers provided by third party hosting vendors with whom we have contracted. 

Use of Intercom Services

We use third-party analytics services to help understand your usage of our services. In particular, we provide a limited amount of your information (such as sign-up date and some personal information like your email address) to Intercom, Inc. (“Intercom”) and utilize Intercom to collect data for analytics purposes when you visit our website or use our product. As a data processor acting on our behalf, Intercom analyzes your use of our website and/or product and tracks our relationship by way of cookies and similar technologies so that we can improve our service to you. For more information on Intercom’s use of cookies, please visit https://www.intercom.com/terms-and-policies#cookie-policy. We may also use Intercom as a medium for communications, either through email, or through messages within our product(s). The Intercom Messenger Apps and Apps in Inbox products may also provide you with access to other third party applications such as Stripe. You should consult these third parties’ privacy notices for further information on their use of your personal data. As part of our service agreements, Intercom collects publicly available contact and social information related to you, such as your email address, gender, company, job title, photos, website URLs, social network handles and physical addresses, to enhance your user experience. For more information on the privacy practices of Intercom, please visit https://www.intercom.com/terms-and-policies#privacy. Intercom’s services are governed by Intercom’s terms of use which can be found at https://www.intercom.com/terms-and-policies#terms. If you would like to opt out of having this information collected by or submitted to Intercom, please contact us.

Changes to this Statement 

UDG reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy. 

Contact Information 

UDG welcomes your questions or comments regarding this Statement of Privacy. If you believe that UDG has not adhered to this Statement, please contact UDG at: 

Ultra Dynamic Graphics
40 Rolling Hills Lane
Bolton, Canada L7E 1T9 

Email Address:
sales@ultradynamicgraphics.com 

Telephone number:
213-423-5038

Effective as of December 27, 2019